Discussions
Custom Badge Images
Is there a way to include our own custom badge images? Or do they need to be selected from the existing ones that you have defined?
SQL
Does ServiceM8 integrate with a SQL back end database?
Adding tab to Dispatch Board
Is it possible to create an add-on that will add a new tab to the Dispatch Board? I would like to add a job list view here. The vertical listing of jobs on the right-hand side does not work for us.
How to determine payload related to which client
Hi,
Job Contact Query Chain
I'm working on a lambda that pulls some information up that we can easily refer to when a client calls.
Converting from job number (in my account) to job uuid
Is there an interface that can convert a job number that is in my account (eg job 3000) that is used in my regular use of ServiceM8 to the job's uuid?
"Unable to determine account code for configured clearing account"
"ServiceM8 is currently unable to create bills and transfers in Xero because of the following error - Unable to determine Account Code for configured clearing account."
Deleted Webhooks
Hi SM8 - a staff member was attempting to update a webhook subscription today but inadvertently deleted all webhook subscriptions for the account. Is there a way that SM8 can revert our account to the subscriptions from 24hrs ago?
Service pricing questions conditional logic
Would it be possible to add the same conditional logic block used in form questions to the questions in service pricing? If this is possible then the services addon can be used as a quote engine,
Stripe Pre Authorize and then Capture
We have a problem with COD accounts. I have checked extensively with your support and Strip's support on this and I can't confirm the answer I am looking for. What I want is to have the customer Pre Authorize an amount at he estimate stage. Lets say the estimate for work is 300 - 500 dollars. Stripe supports the integration for Authorizing up to 500 in this case. (So that is held for 7 days. Then once the estimate process is approved which includes the preauthorized 500 amount. We do the work, and then the installer processes the invoice amount on site (this is where the customer usually disappears) then the amount is Captured by us at the invoice stage, with out customer intervention because it's pre authorized. Stripe supports this functionality. I just don't know how to implement it from my end. Ill bet that I can't. I would be willing to bet that this integration would be popular.