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Webhook Not working

Hi there,

Unable to Create Forms via API

Hi there, I can't create a form via the API. When I try to pass in the name, the API uses the name to try to create the badge name. The badge name is limited in characters and returns as error. When I try to pass in badge name as part of the payload, the API ignores it. Can you help me with this?

Is there a webhook or API for when quote is viewed by the client

I am building an integration and I need to trigger the integration as soon as a quote is viewed by the customer. I have seen serviceM8 shows viewed status in the UI but I cant find a webhook or API event for that.
Is there any way to detect when a quote is viewed?

is it possible to update my servicem8 details via api?

i can see that an api can update client's details, but is there an api that can update my own companies details the same way as going into preferences?

Accessing call recordings

Hi Team,

Api access

I cant seem to access the custom field api as in the documentation and i cannot find reference to add the scope has anybody got the details please,

I am making the attachment than im uploading the binary but the attachment remain inactive why.

{
"uuid": "fcbe9ed8-b074-4917-a3f2-23104d210b5b",
"edit_date": "0000-00-00 00:00:00",
"active": 0,
"attachment_name": "image-removebg-preview (2).png",
"file_type": ".png",
"photo_width": "0",
"photo_height": "0",
"attachment_source": "Job Portal",
"lng": 0,
"lat": 0,
"tags": "job_portal,2025-07-30",
"extracted_info": "",
"is_favourite": "0",
"class_name": "",
"metadata": false,
"signature_data": false,
"created_by_staff_uuid": "8a954c51-34a9-4314-8690-22a0cbfa602b",
"timestamp": "2025-07-31 00:27:50",
"related_object": "job",
"related_object_uuid": "70a4b519-8d35-409e-8c02-23104f2d304b"
}

riggering Private App from ServiceM8 Events – Need Guidance Without Third-Party Apps

I’m working on integrating my private app with ServiceM8, and I’m trying to find a way to trigger specific actions based on certain ServiceM8 events without using any third-party services like Zapier, Integromat, etc.

ANSWERED

Twilio ServiceM8 Phone Forwarding

Is there a way to forward from the ServiceM8 phone to a Twilio number but still get it to show up in the dispatch board when it hits the servicem8 number? Eg I answer in a softphone but can still see the box appear in the bottom left hand side of the dispatch board saying Jo Blog is calling "Open Job"? We just have multiple accounts and want one softphone but love the ability to open the job on incoming call.

Created Job + Job Allocation Doesn't Add to Dispatch Board via API

I have created a job and then a job allocation but can't get it to add to the dispatch board via the API.