Discussions

Hi guys, I have spoken to the hell chat regarding an issue I’m facing with customer assets on specific jobs. The issue I face (which I have been lead to believe is something that cannot be changed) is that when I generate a job and turn any asset badge on regardless of which one, all the customers assets are added to that job for inspection. What I am trying to achieve, is to be able to allocate specific types of assets to an individual job. For example, yearly inspection of fire extinguishers, when attempting this I not only have the fire extinguisher assets to inspect on the list but also the client fire hydrant and fire hose reels (which is done at a different time in the year). Any help regarding this would be greatly appreciated. Kind regards, Jake

Hi, We are based in the UK and have to include CIS as a deductable. We were given the advice that we should add it as a second line and deduct it. This was working well, until we realised after affecting our taxes, that this results in Quickbooks not tracking our CIS deductions correctly. On QBO there is a specific box that you have to enter this tax into. Does anyone know how to make this work please?

Hi, We are based in the UK and have to include CIS as a deductable. We were given the advice that we should add it as a second line and deduct it. This was working well, until we realised after affecting our taxes, that this results in Quickbooks not tracking our CIS deductions correctly. On QBO there is a specific box that you have to enter this tax into. Does anyone know how to make this work please?

Hi All can someone help me as to why I am getting an error 'a validation error occurred' when ServiceM8 tries to create a bill in Xero?

I am making a website for a client and we have integrated Google Reviews into the website. However, most of the reviews are via the Service M8 app and we would like to integrate this. Do you have a plugin or app that can do this on wordpress?

I am making a website for a client and we have integrated Google Reviews into the website. However, most of the reviews are via the Service M8 app and we would like to integrate this. Do you have a plugin or app that can do this on wordpress?

When I request job status one of the fields I get returned is 'invoice_sent'. I am getting false responses. For one of my jobs, I only "created" an invoice but never sent it, but API data is saying 'invoice_sent=TRUE' . Can anyone help?

Hi There - my client is using the servicem8 enquiry form embedded in an iframe in his website. Am I able to remove the logo from the form and even better inject my own css to style the form elements?

Hi There - my client is using the servicem8 enquiry form embedded in an iframe in his website. Am I able to remove the logo from the form and even better inject my own css to style the form elements?

Trying to download attachments through a third party add on and it is not recognising that there is files in the job notes even though there is, can someone please advise a solution to this. It use to work perfectly but recently it has stopped working, it would download all recognised files in the job diary and it will be stored on my webpage server to download, however now when i click download button through a add on the job window, it does not recognise any files in the job diary ?