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AWS issue

I coded an application for a client that has been working successfully for months but this has now stopped working without any coding changes.
The sequence is as follows

  1. Client clicks on a custom addon with a job open
  2. Addon creates an item in an AWS queue with the job uuid
  3. The queue monitor picks up the item and send a rest api request for attachments for that job ServiceM8.
  4. These are returned and the process continues with the rest of the logic

Now at step 3 an empty resultset is being returned for all jobs ????

If I use the same code for retrieval from my machine it still functions as expected – so either ServiceM8 has blocked these calls or something else has changed

Any ideas ?