Discussions

Ask a Question

API setup

Hello,

Developer Account Expired?

My sandbox account, which has been running for a few years, is saying Account trial has expired, when using the API? The web client works fine with the same login.

Service Staff Assignment

What is the API endpoint to retrieve Staff Assignment to a Service?

Issue with my BSB number not showing up on my invoices although i have entered it into the Invoice template

I have had issues recently with my bsb not showing up in my invoices. I have made sure I entered the details correctly where it states BSB on the device template details. still no success with it displaying on my invoices?

Automatically update calendar when checking in and out

Hello,

Unable to catch the payload with Challenge on it using .NET

Good day sir/ma'am,

Webhook subscriptions disappearing

Hi there,

DAILY ISSUES WITH LOGGIN IN!!!!!

EACH DAY, WE ARE UNABLE TO LOG IN FOR UPTO HOURS AT A TIME.
THIS SITUATION IS NOT ACCEPTABLE AND COSTING OUR BUSINESS MONEY!!
THIS NEEDS TO BE RESOLVED NOW!!!!!!
PLEASE CONTACT US ASAP!!!!!
PLEASE ALSO ADVISE THE NOTICE PERIOD, AS WE ARE CURRENTLY LOOKING AT ALTERNATIVE SOFTWARE SOLUTIONS.

Link with our CRM is not working

PLease can you sort out this issue ASAP as the link between our CRM - ACTIVE and Service M8 is not working for nearly 2 weeks now - we have been in touch with Activve and they said its from this side - none of the deals are transfering over and need to be created manually with no job history and is really impacing our working day!