Discussions
API issues
I wonder if you anyone could help me out with this message:
Home Office Location - How to change?
I need to change our home office location on the map to our new business address. I cant see how to change it can someone please help. Thank you.
Feedback Request with Direction Based on Client Response "Google Review"
Ideal World
My tradesman finishes job and whilst talking to the client, ask's them to leave us feedback. He sends a text message from within servicem8 and the client gets a text similar to the existing feedback request, minus the comment box.
The client enters a Star Rating
4 or 5 Star's left, Directs client to Google Listing or Facebook Listing, or a page with both options that they can click whichever they would prefer.
1, 2 or 3 Star's selected, Takes the client to a form that say's "Sorry we didnt meet your expectations, please let us know what we could have done better". Client fills in form which is emailed to manager.
Retrieve attachment request returns "Request Entity Too Large" with no further details
I am trying to download copies of particular form responses using webhooks by Zapier.
The GET request is sent to https://api.servicem8.com/api_1.0/Attachment/[UUID of the Attachment].json
Error: GET requests to ServiceM8 CDN servers.
I'm getting errors when loading images in a browser or performing GET requests from Python's requests library to ServiceM8's CDN servers, for photos links in emails. The image still loads, but page continues 'loading' until there is a timeout error after 30secs. Below is an example error.
Bug: Job Materials being removed if two staff / or API and staff access the same Job.
Hi,
We have found a bug in relation to job materials being marked as removed for jobs where more than one user/api is accessing, or has accessed the job.
Search Clients using name or email
Hi there,
Please could you help me with API. I can see Client endpoint where we can retrieve a client knowing their uuid - https://developer.servicem8.com/reference#get-client-single
Programming languages for API?
Hi there,
Is anyone else experiencing problems connecting to theb API 'GET on 'job' returned status 401. {"error":"invalid_token","error_description":"The access token provided has expired"}.'
The problem began to occur about 5:15pm Sydney time and is spreading to more and more of my sm8 customers
Removal of the parent_company_uuid?!?
I am noticing the removal of the parent_company_uuid from the Client table fields.