Discussions

Hi there, I've built an app for someone, and it depends on the webhook for the app to work. We're seeing the app act as if it's not receiving webhook data, and we think it's because they are in situations with no internet access. Does the webhook retry after an elapsed time? How do we handle webhooks when the app is offline?

Hi, I am looking for a complete list of the possible values of timezone_name. I would also like to find out when the timezone_name field was added to the ServiceM8 API.

We have a problem with COD accounts. I have checked extensively with your support and Strip's support on this and I can't confirm the answer I am looking for. What I want is to have the customer Pre Authorize an amount at he estimate stage. Lets say the estimate for work is 300 - 500 dollars. Stripe supports the integration for Authorizing up to 500 in this case. (So that is held for 7 days. Then once the estimate process is approved which includes the preauthorized 500 amount. We do the work, and then the installer processes the invoice amount on site (this is where the customer usually disappears) then the amount is Captured by us at the invoice stage, with out customer intervention because it's pre authorized. Stripe supports this functionality. I just don't know how to implement it from my end. Ill bet that I can't. I would be willing to bet that this integration would be popular.

Hello Support Team,

We currently a ServieM8 customer and in the process of developing API integration from 3rd part product into ServiceM8.

Hi ServiceM8,

Hi,

Hello, I would like to request a developer password for the REST API, im currently using the http access.

I am trying to create a integromat webhook scenario to watch for any changes to the job card. From what I gather, once setup, integromat will listen for any data that serviceM8 sends. If I was to change the job description in the job card and click save, serviceM8 would send the data in the change fields array, and the webhook would then pick it up and trigger a scenario.

Hey guys,
Just wanting to know how you guys at Servicem8 go about retriving jobs, allocations and schedules.