Discussions
Job Templates for Customers
Previous to the latest update on Servicem8 you could set a Job Template to a specific customer. This way I could have job information, billing descriptions, pricing etc all customised to that customer. It was great for a business like mine who would often visit the same customer. I could go to the side list of job templates and select that customer and all the information is there - all I had to do was schedule. However now you are unable to set a customer on a job template. I don't really understand why this is the case, or what harm it could do by leaving that feature on. It was a great customisable way for us to schedule and we're a bit lost without it. Any feedback on whether this can be turned on again - or other work arounds would be appreciated.
api endpoint
Is there a api endpoint for timesheet clock on and clock off not related to jobs
Creating Job Checklists from the API
I'm trying to add a list of items to do to every job I create via the API, however in the API docs I can only see a way to create each item individually. https://developer.servicem8.com/reference/post-jobchecklist-create
3rd party API access
I've been playing about with the Rest API during the past few days with the intention of writing some addons/external integrations to ServiceM8. My understanding so far is that it is not possible to use the API unless you have a ServiceM8 account, because, without it, you cannot go though the authorization process to get tokens. Fine, but what if I want to provide my external integration to a customer who does not have an account? This must be possible, as it is my understanding that the old Customer Portal add-on, for example, did precisely that. The only way I can think of doing it is to essentially give the customer an access and refresh token which i have generated. Is that what is required?
Simple Inquiry Form
How do you change the text entry for the simple inquiry form in the first part 'contact information?'
Trying to get job costs
Hey guys,
Attachment Created via API not automatically visible on right side of Job window
Hi Everyone, we have created a small addin for internal usage which created purchase order document and we use the attachment API to link it with the job. Around a month back, the attachments used to update on right side of job window by itself. But lately, we are only able to see the attachments once a user manually adds a note/attachment via the service m8 application.
Private Auth Credentials
Hi,
I have created a form on my react.js web application and i am trying to push new job form submissions straight to my servicem8 account. I am using private auth being my username and password. I have created a seperate staff account for this but it says authorisation failed?
Attachments Uploaded via API Not Displaying Until Manual Update
Dear ServiceM8 Support Team,
Adding SDK Functions to Dispatch Board
Hello,