Discussions

Hi SM8 Team,

When posting to the job endpoint I was getting some kind of error/warning when submitting a large amount of text in the job_description field. Is there a character limit that I need to be aware of?

I have integrated Zoho CRM and Servicem8 to create a job. Problem is the customer name is not allowed to be mapped. When I manually input the customer name in servicem , all the details of job contact and billing contact is lost therefore losing the purpose of integrating it. How can we fill the customer name (after integration) without losing data on job contact and billing contact?

Hi technical support.

Is it possible to query reported asset issues with an API endpoint?

I want to get ServiceM8 Phone call history using API. Can you please send me the link to that endpoints? Also, does phone calls API provides webhooks?

Using the API to intergrate a 3rd party schedule

"ServiceM8 is currently unable to create bills and transfers in Xero because of the following error - Unable to determine Account Code for configured clearing account."

Hey ServiceM8 Developer support - I am developing Serverless/ Simple Function add-ons. One of the add-ons is a utility that a user may want to keep open either as a modal or launched from the add-on menu in a dedicated full window. The add-on works, but after 15 minutes (900 seconds) the short-lived accessToken provided by the ServiceM8 Secure Token Service expires.

Hi there, I'm writing an add-on and receiving data from the event, but when I return a JSON response, ServiceM8 is not receiving it. It was working at one moment and then not another. I've gone over the code a ton of times. Has anything changed on your end? Thank you.