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Zoho CRM and Servicem8 to create a job. Problem is the customer name is not allowed to be mapped. And if put manually loses details of the one we integrated (like job contact and billing contact)

over 1 year ago by Faith

I have integrated Zoho CRM and Servicem8 to create a job. Problem is the customer name is not allowed to be mapped. When I manually input the customer name in servicem , all the details of job contact and billing contact is lost therefore losing the purpose of integrating it. How can we fill the customer name (after integration) without losing data on job contact and billing contact?