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Attachments posted via API not accepting active=1

When posting attachment records via API, I am setting the active value to 1, but when I view the record in the API , the record shows active = 0. I have tried updating that same record to set active = 1, but it remains 0. All other fields of the attachment record seem to post and update correctly. As a result I am not able to view the attachment within the application because active=0. Anyone else have this problem or any ideas?

ANSWERED

Why can't I add my own domain name to the ServiceM8 website add-on?

I want to use the website add-on but it requires me to select and use a brand new domain name which is useless as I already own the domain name for my brand. I asked in chat and was told it's not possible but why can't I simply add dns zone records to my domain to point to the website add-on? Doesn't make sense.

Technician Name from Sm8 to Zoho CRM

Hi we have an account where we have an API that works between zoho CRM and ServiceM8 and we have a 2 way synch of data. We have one tasks that updates the CRM with jobs completed based on job number and it also updates the technician who completed the job, this used to work however the technician name is no longer updating in the CRM can you please look into this as the developer believes this issue is on your end?

Airtable

Hi - Can you please let me know if we can link our account to airtable

How to control Client Sites via API

Hello, we work on integration with ServiceM8 system and have question.

ANSWERED

CLI lookup

Hi team,
I have a client who is using servicem8 and is very happy with the service.
I am working on streamlining things, and one of the ideas is to assist with customers who are "known" already in the servicem8 platform can be identified when they call.
So what I would like is :-

Attachments

Hi team,

Job Diary E-mail Type Through API

Hey,

For add attachment using api

Hello
I follow "
https://developer.servicem8.com/docs/attaching-files-to-a-job-diary" this step but the attchment not upload and the active status "0" on create attachment api

bearer token not working with api call

I am getting this error below when I try to use a bearer token in my custom add on
Error:"Account trial has expired. Please select an account plan and try again."
the format of the API call is as follows