Discussions

Hi Trying to add the custom field API but keep getting an error: { "errorCode": 401, "message": "OAuth Authorization Required" } Can someone guide us in the right direction TIA

Scenario... I'm using Zapier and I wish to retrieve an "attachment UUID" for a certain job in ServiceM8. EG when I do a GET to api.servicem8.com/api_1.0/job/{{uuid}}.json, I can't find photos attached to that job. Alternatively, if I do a GET to api.servicem8.com/api_1.0/attachment/.json with a $filter of job_uuid eq {{uuid}}, there is also no "attachment UUID" in the response. Which area of ServiceM8 should I send my GET to so I can find the "attachment UUID"? BTW, I'm a newbie, but I know how retrieve data from SM8 via the API, I just need to be pointed in the right direction.

When I open ServiceM8 my next job automatically pops up. This is becoming very annoying. How do I disable that please?

Hello, I am looking to get an automated custom report from our service M8 data. Is there a developer able to assist me to get this setup?

Hi, when a deposit payment is made on the online booking form using Stripe, are the card details of that customer saved onto the Stripe Dashboard? This is a feature of Stripe in Ireland when they pay an invoice through a link or over the phone, their card details are always saved to your dashboard for future charging. However, I am not sure if the API with ServiceM8 allows the card details to be saved? Stripe's answer was: ' Hi Luke, I hope this email finds you well. During the call we talked about how to save the card details to a customer. This is a feature that Stripe supports, however, it needs some integration before you can search for your customer information by name or address. When you create a charge for a new customer, you're also creating a customer object for them with their email address and saving it in your dashboard. While the email is the only attribute we require for creating this object, there are several optional ones you can collect as well, including names and addresses. https://stripe.com/docs/api/customers/object That information will be passed to Stripe with the card information, and we'll store it in your dashboard so you can later search for your customer by any of the information you include. Since you are using some third party plugins to create your charges, you'll want to reach out to the support teams for them to be sure they're also collecting and passing customer information to Stripe correctly.' If this is not possible, is it possible to hire someone to change the API for me to allow this? Thank you in advance.

Hi - I'm using: https://api.servicem8.com/api_1.0/job.json like this using PHP: https://api.servicem8.com/api_1.0/job.json?%24filter=status%20eq%20'$status'" where $status = "Work Order"; How can I sort the results by most recent job first? Thanks

Hello Support, Hope you doing well! Can you please help me in finding name of the field which is displaying in Dispatch board screen, For job Start time and end time in API response, As am not able time find exact which field data display there in dashboard. Please guide me how to get exactly start and end time of each job base on job id. Screenshot of my database table : https://p15.zdusercontent.com/attachment/43192/Ln1GIkZFp7BtsCtk8iXV8i1cT?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0.._1k4QedR7nfkdyvURl6uwA.-iIwgWo8JPAlKfFGrZmSENOilZWmHhUTM15r0kU3WtE1uwcly0u2FMi3eOeptGMhktdcN089Ig0v3rz7SN0cE4rM5xvZpX1pFr4c4joD3SYjuP3bHTTt5XsM-S_sqvNFEur6PR5Xxd6dEEsAjhnXkheuVT5WUc5XLhZKfaLOzcUsRKtvYL-4-Z7cpKH481WZLEh1byCbvHc-lxdmmIHAwGglaBFxU10PpeNGfuz6VLcN77KtUK6lfiMFBVI8henBB2pR0WS_dl1BdJVZSFAW8e1Bcwf3bE5Iab1kvAZJ63k.qpFwwGxTep1cAvrLveccLQ Thank you

I'm integrating the service M8 into the team up icalenda but it failed to import the data. is Anyone helping me with this?

Hi I have entered price in the quote which shows a dollar value, but on the auto email follow up it shows as A quote for $0 has been sent to you , yet price is in quote.

Can anyone define what the endpoint "knownlocation" provides?