Discussions

Currently, I created a developer account in my ServiceM8 account. In that, I created an item and received the Client ID and Secret ID. Using these credentials, I requested an authorization code and successfully received the code in the URL parameter of the redirect URL.

hi, a while ago I tried to look at opening a developer account now. I’m in a spot where I’m trying to get help from a developer and they cannot send in a request. Unsure how I can opt out of this. Any ideas?

We're looking to integrate our third-party call tracking solution with ServiceM8 and need to confirm the correct API endpoint URL for sending data. Could you please provide the endpoint details, along with any relevant documentation on request formats, authentication, or required parameters?
Let me know if there’s anything else we should be aware of before proceeding.
Looking forward to your response.

Has anyone else observed flakey results from the Jobs Webhook and it's reporting on new jobs?

I am finding that records aren't appearing in Zapier, I added 2 new clients into ServiceM8 and have 20 minutes later those new clients aren't appearing as records in Zapier. I'm definitely in the right account and it used to be that they'd appear almost instantly. Not sure if something is wrong. How long is it supposed to take?

In Zapier there is a trigger for a New Job, but this is triggered immediately at Quote stage. There is also a trigger for when the status is changed to "Completed" ... However there is NOT a trigger for when the status is changed to "Work Order".

Hello,
After much testing, there seems to be an issue with the Company Contact API where if you add one contact, it always seems to change the "type" to "BILLING" even though we are specifying "JOB" ie. Job Contact. How do we stop this from happening? If I then add another company contact, it appears to obey the fact that it is a Job Contact. I actually can't find any documentation on what the various "type" are, but looking at our existing data, it seems that the API wants "JOB" or "BILLING".
Many thanks,
Pete

I need to be able to add a completed by date for jobs to ensure they are completed by a certain deadline. How can I do this as there is no feature within servicem8? Are there any 3rd party addons or something i could connect with zapier to do this?

Hi can someone please investigate why our supplier invoice isnt able to be recognized when trying to apply total amount or line items into the billing. This supplier is our main supplier of materials, its crucial to have this function working as it does with some of our other supplier invoices