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Inactive Staff Appearing in API Calls Despite Removal from dashboard

We are currently developing a booking feature that requires accurate, up-to-date staff details. To retrieve this information, we are using the endpoint: https://api.servicem8.com/api_1.0/staff.json. However, the response includes all 70 employees, including inactive ones who have been removed from the dashboard. Our active staff count should be 17.

Unblock IP address

Hey team,

Hello team, which API I have to use to get the Invoices and Payments details from serviceM8

Hello team, which API I have to use to get the Invoices and Payments details from serviceM8

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Documentation for proposals (quote/invoice)

Need in the documentation on how to collect the proposal URL, Amount of times viewed, and if accepted via API call.

How to configure Oauth App in developer section

Hello,

Photo Branding

I have activated the Advanced Photo Branding add-on. It does not work sufficiently for what I am after. Is there a way ro apply all of this information to EVERY photo that gets added to a job card, not just when a photo gets emailed externally?

Clarification on ServiceM8 AddOns Integration for UK Region #3rd-partyAdd-on

Hi Team,  
I hope you are doing well.  
We are reaching out to clarify a few points regarding the UK region. Currently, we have a ServiceM8 AddOns "Test_Name" in the US and Australian regions, and we are now evaluating the integration for the UK. We have the following queries about the setup for the UK:

Addon with webhook to AWS Lambda function is not firing consistently

We have created an add-on that sends data to an AWS Lambda function on various events (e.g. Job Create, Job Update). Sometimes the webhook is firing as expected, at other times we either never receive the event to our Lambda function, or we receive it many days later. Often we need to make an update to a job in order for it to trigger the webhook to send the event to our Lambda function.

How can i get permanent access token ?

I have using job insert API and in that access token will change within an one hour but i need permanent access token