Discussions

I have one custom addon, i want refresh job module on my custom button into custom addon. Please provide me solution

hi, I've created a quote in the system for a project that multiple builders are trying to win. Is it possible to copy the quote but change the receiver? I would also need to keep a history of who has been sent the quote as this will occur 3-4 times when tendering work.

Hi, I've been working with ServiceM8 API to pull information from Job Notes, and I've come across a couple of areas where I could use some guidance. 1. These notes get created by using the addon called "Supplier Invoice Import" and it provides the Invoice No and the Amount. We found out that we can directly extract the attachment of the invoice import by using the attachment API, however, it would be easier if we can directly grab the extracted information from the Notes. 2. Additionally, we want to extract SMS messages that are sent and received within the Job Notes. However, we haven't been able to locate an API endpoint that supports this functionality. Any advice or pointers on how we might access this data would be greatly appreciated. Thanks for your help!

Hi Guys, Is there another invoice date field other than completion_date that aligns with the below docs <https://support.servicem8.com/hc/en-us/articles/5508739727759-How-to-change-an-invoice-date> job.invoice_date / job.invoice_date_extended is the merge field data I am after Thanks

I have accidently removed a client, I desperatly need to get them back, is there a way?

Is it's possible to have different labour rates for different clients and for that Labour rate to automatically associate with each client? I would prefer to not create new Labour items for each client but just select "Labour" and the rate automatically apply.

Good Afternoon, Can we have a central number like a 1300 or 13 number for incoming calls with our head office landline as the outgoing number?

In servicem8 you can make a new job by creating a partial invoice for an already created job. The new job will have the initial job's ID + A/B/C etc Does anyone know of a way to get this related job? Thanks Hamish

It would be great if Knowledge saw the same level of interaction tracking as we see it almost every aspect of ServiceM8 as well. Being able to know who created or edited a Knowledge record and when would be a huge improvement to (at the very least) the backend (and ideally customer facing as well).

Hey team, I am connecting you on behalf of Pabbly Connect. Pabbly Connect is the integration software through which you can pass the data between different business tools and services. Pabbly Connect acts as an integration platform through which you can connect different applications within a few clicks. It has more than 1000+ apps. We do have an integration with Service M8: <https://www.pabbly.com/connect/integrations/servicem8/> We would like to ask you about the issue we facing which requires your guidance on it. As our shared users want to have a response within the "Create Job" action event we have checked the possibility of capturing the data from the response header to fulfill the user use case of multistep but from a security point of view, it is not possible for us as of now to implement this functionality within Pabbly Connect. It would be great if you could provide us little guidance over the same so that we can send the response within the body. If you have any queries regarding the same we are happy to help you. Do let us know your thoughts on the same. Looking forward to hearing from you. Best regards, Nivesh Jain