Discussions

Is there a way to forward from the ServiceM8 phone to a Twilio number but still get it to show up in the dispatch board when it hits the servicem8 number? Eg I answer in a softphone but can still see the box appear in the bottom left hand side of the dispatch board saying Jo Blog is calling "Open Job"? We just have multiple accounts and want one softphone but love the ability to open the job on incoming call.

I’m working on integrating my private app with ServiceM8, and I’m trying to find a way to trigger specific actions based on certain ServiceM8 events without using any third-party services like Zapier, Integromat, etc.

{
"uuid": "fcbe9ed8-b074-4917-a3f2-23104d210b5b",
"edit_date": "0000-00-00 00:00:00",
"active": 0,
"attachment_name": "image-removebg-preview (2).png",
"file_type": ".png",
"photo_width": "0",
"photo_height": "0",
"attachment_source": "Job Portal",
"lng": 0,
"lat": 0,
"tags": "job_portal,2025-07-30",
"extracted_info": "",
"is_favourite": "0",
"class_name": "",
"metadata": false,
"signature_data": false,
"created_by_staff_uuid": "8a954c51-34a9-4314-8690-22a0cbfa602b",
"timestamp": "2025-07-31 00:27:50",
"related_object": "job",
"related_object_uuid": "70a4b519-8d35-409e-8c02-23104f2d304b"
}

I cant seem to access the custom field api as in the documentation and i cannot find reference to add the scope has anybody got the details please,

Hi Team,

i can see that an api can update client's details, but is there an api that can update my own companies details the same way as going into preferences?

I am building an integration and I need to trigger the integration as soon as a quote is viewed by the customer. I have seen serviceM8 shows viewed status in the UI but I cant find a webhook or API event for that.
Is there any way to detect when a quote is viewed?

Hi there, I can't create a form via the API. When I try to pass in the name, the API uses the name to try to create the badge name. The badge name is limited in characters and returns as error. When I try to pass in badge name as part of the payload, the API ignores it. Can you help me with this?

Hi there,

when I click on my addon from the job card, how do I get servicem8 to pass the job_UUID from the job card I’m in into my app?