Discussions

Is there a way to forward from the ServiceM8 phone to a Twilio number but still get it to show up in the dispatch board when it hits the servicem8 number? Eg I answer in a softphone but can still see the box appear in the bottom left hand side of the dispatch board saying Jo Blog is calling "Open Job"? We just have multiple accounts and want one softphone but love the ability to open the job on incoming call.