Discussions

How do i get a deleted job back on service m8?

HI. I have Service m8 used in the field by our techs, and invoices generated in Service m8 are sent to Xero automatically. (All works fine) However, the invoices that appear in Xero are NOT marked as SENT (even though they clearly are in SM8). This then causes an issue that Xero's automatic 7/14/whatever day Automatic overdue invoice reminders are not sent to clients as the invoice is not marked as being SENT.. We've just discovered this, and need to resolve this.. Also looking for a bulk way in the mean time to bulk mark invoices in Xero as SENT.. no option apart from going into each individual invoice and marking them as sent which is too time consuming.

HI Team I get error when trying to use APis "Authentication is required for this end point" Please advise how I could start to use the API and also is there a way to find the job ID corresponding to the UUID generated and is there a report which I can use to find a UUID and job IDs PL let me know Thanks Regards

Is there a way I can retrieve a deleted document invoice template I deleted it around 10:20 PM Brisbane time. Regards benc@mooloolabacomputers.com.au

Hi there, I'm building an add-on for a client and need to setup a webhook. When I return (print) the challenge, I get the following message: {'success': False, 'message': 'Invalid callback challenge key returned'}. Here is a gist of my code: https://gist.github.com/joshlsullivan/f70a834d2966662ebfa22f60e67e7124 Any help is greatly appreciated. Thank you.

I logged this with support recently and they advised me to post here. Is it possible to export invoice data into excel or csv format so that we can import it into our finance solution (TechnologyOne). The only export that is currently available is in the reporting section and doesn't give us the required information. Given that servicem8 integrates with other popular accounting packages i would have expected to be able to export the data we require. Would it be possible to discuss the development of this feature?

Hi, I need to get data for newly create job using webhook. Could you please let me know how I can get that? Thanks

Is it possible to construct a URL/link that when clicked on, opens SM8 (web or app) and the job in question?

Hi there I'm helping a client of yours who currently uses Service M8 for managing jobs. We'd like to set up a Book a Service form on his website (WordPress), and then use this to open a job in Service M8, carrying through some of the info shared in the form. Is this currently possible (apologies I'm not familiar with your system)? Thanks

I have a WooCommerce store and I want to be able to automatically add any orders for service into ServiceM8 as jobs. Do any of your APIs allow for this customization? If not, do you plan on adding the ability to import a CSV type file into your system that creates jobs? Thank you, Gina