Discussions

Hey team,

I am testing setting up webhooks and have one running that triggers when the Job Status changes.

Hello,
After much testing, there seems to be an issue with the Company Contact API where if you add one contact, it always seems to change the "type" to "BILLING" even though we are specifying "JOB" ie. Job Contact. How do we stop this from happening? If I then add another company contact, it appears to obey the fact that it is a Job Contact. I actually can't find any documentation on what the various "type" are, but looking at our existing data, it seems that the API wants "JOB" or "BILLING".
Many thanks,
Pete

I've been reading up on creating "Web Service Hosted Add-ons" and "External Integrations" with a view to integrating an app which I've written. I think I understand the authentication flow. Just one question. When someone activates the add-on by pressing "Connect", the OAuth process is kicked off and my app gets granted an access and refresh token. I assume this process of connection is only envisaged to be performed once (apologies if this is a basic question, but I am quite new to servicem8 and haven't actually activated any add-ons myself). I'm just trying to work out what happens in the edge case that no one uses the add-on for over a month and the refresh token expires? The OAuth process has to be initiated again I assume. Do they press 'Connect' again, or would I provide a menu item button which allowed them to 'Re-connect' the app with their servicem8 account. Obviously, the add-on wouldn't be very useful if it wasn't used for so long! but nevertheless, the question is bugging me!

Hi can someone please investigate why our supplier invoice isnt able to be recognized when trying to apply total amount or line items into the billing. This supplier is our main supplier of materials, its crucial to have this function working as it does with some of our other supplier invoices

I need to be able to add a completed by date for jobs to ensure they are completed by a certain deadline. How can I do this as there is no feature within servicem8? Are there any 3rd party addons or something i could connect with zapier to do this?

I have been using Make.con with the serviceM8 integrations for some time.
the automation I have set up is triggered by webhook when a job status changes.
it has suddenly stopped working.
I have tried re-authorizing, I have tried a new automation that watches for job status changes.

Apologies if I've missed this in the docs. I did have a good look.

Hello,