Discussions

Hi There. Is there a way to pull through staff and company availability via the API? When checking the schedule via API you can search future jobs but from what I can see there is no way to find staff holidays, sick leave, appointments or if the company is closed for a specific day. Is there any way to find this information via the API?

When an Add-on is added to any account, we authorize it by generating the access token and refresh token.
{
"access_token": "your_access_token_here",
"expires_in": 3600,
"token_type": "bearer",
"scope": "read_customers read_jobs",
"refresh_token": "your_refresh_token_here"
}
We receive this output, but we cannot identify where our Add-on is added as we do not receive any location ID or anything similar.

I’m currently using the ServiceM8 API to create and update jobs via Make.com. While the API successfully updates the job address using the POST method, I’ve noticed that the Location Insights (e.g., driving time, property details, etc.) do not appear automatically after the address is updated programmatically.

Hi, I am trying to create automatic new job everytime i received order on woocommerce, the connection is made thru zapier, i also tried make .com. I already connected my woocommerce and sm8. But my problem here is the Job Category field is not showing on any api connection platform both zapier and make, that's the only field not showing. I attached the screenshot of the issue. How can I show the field on sm8 module for create job?

400 Bad Request response:
{"errorCode":400,"message":"invalid_impersonation","additionalDetails":"Invalid Staff Member Impersonation.

We are looking to leverage the API to get customer info, create quotes etc.

Hi All can someone help me as to why I am getting an error

Users have started getting the following error: {"errorCode":400,"message":"invalid_impersonation","additionalDetails":"Invalid Staff Member Impersonation. The specified staff member is not able to log in"}

I am trying an integration with servicem8 that will allow me to transfer data to airtable using basic auth username and password. but when I subscribe to the webhook endpoint. It gives me authorization required error

We create jobs using the API. It populates the JOB CONTACT details, but these are not being saved against the CLIENT record.