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How can I identify where the add-on is added.

When an Add-on is added to any account, we authorize it by generating the access token and refresh token.
{
"access_token": "your_access_token_here",
"expires_in": 3600,
"token_type": "bearer",
"scope": "read_customers read_jobs",
"refresh_token": "your_refresh_token_here"
}
We receive this output, but we cannot identify where our Add-on is added as we do not receive any location ID or anything similar.

Assistance Required: Triggering Location Insights via API

I’m currently using the ServiceM8 API to create and update jobs via Make.com. While the API successfully updates the job address using the POST method, I’ve noticed that the Location Insights (e.g., driving time, property details, etc.) do not appear automatically after the address is updated programmatically.

Job Category field not showing on any api connection platform

Hi, I am trying to create automatic new job everytime i received order on woocommerce, the connection is made thru zapier, i also tried make .com. I already connected my woocommerce and sm8. But my problem here is the Job Category field is not showing on any api connection platform both zapier and make, that's the only field not showing. I attached the screenshot of the issue. How can I show the field on sm8 module for create job?

API response 400 invalid impersonation

400 Bad Request response:
{"errorCode":400,"message":"invalid_impersonation","additionalDetails":"Invalid Staff Member Impersonation.

API Addons and pricing

We are looking to leverage the API to get customer info, create quotes etc.

Why am i getting an error a validation error occurred

Hi All can someone help me as to why I am getting an error

Impersonation Issue

Users have started getting the following error: {"errorCode":400,"message":"invalid_impersonation","additionalDetails":"Invalid Staff Member Impersonation. The specified staff member is not able to log in"}

Is there a way to generate an api key in servicem8 without using add on or app?

I am trying an integration with servicem8 that will allow me to transfer data to airtable using basic auth username and password. but when I subscribe to the webhook endpoint. It gives me authorization required error

Contact details not being saved from jobs being created using the API

We create jobs using the API. It populates the JOB CONTACT details, but these are not being saved against the CLIENT record.

Pipedrive and ServiceM8 API Intergration

Hi. We are currently doing integration between Pipedrive and ServiceM8. We are trying to make it happen when updates are made in ServiceM8, it will also update back it Pipedrive. Like closed job and update as Won in Pipedrive.