Discussions

how would I go about allowing another company that I work with have access to my calendar I.e if I have booked a job it shows them I’m busy but also allows them to book jobs in for me? I have my own company but I also contract for one other business and we both book jobs in for myself and a couple other workers I need the other company to have booking abilities on mine and my worker’s calendars while also being able to see when we are busy p.s we both use service m8

Hi Guys, Is there another invoice date field other than completion_date that aligns with the below docs <https://support.servicem8.com/hc/en-us/articles/5508739727759-How-to-change-an-invoice-date> job.invoice_date / job.invoice_date_extended is the merge field data I am after Thanks

Hi, I'm almost done with the redesign of our company website, and the boss really wants to have the widget on the home page, but when you embed the code provided withing servicem8, it looks really bad. I get a long box of 4 and 5's which is great, but can't manage to adjust the height to fit a screen or a section VH... Can anyone recommend suitable solutions to make it look a bit more appealing to the rest of the design? Thanks in advance

I need to find the matching data field between the ServiceM8 QR code and the Wink connector fields for a custom report. Thx [Jo.packham@bsds.com.au](mailto:Jo.packham@bsds.com.au)

We use ServiceM8 for all invoicing. I need to be able to have multiple sales codes that engage with a single inventory code which Xero inventory isnt able to do. Is there a way to get this done? My logic would be that the sales item would feed to Xero from a revenue perspective and to an inventory module that would adjust inventory and post to cost of sales in Xero. Thanks Peter

Could you please explain what process / action is required to have jobs marked off as "1" "payment_processed"? We have jobs invoiced and paid and they are still showing as "payment_processed" "0", the example below was completed in 18/11/2021. 

How can I set up annual memberships for customers? We want to offer a membership which has exclusive discounts to customers <br>

My client is using the Rest API to connect ServiceM8 to their local software platform. While I have the basics working, I am stumped on emails. The emails that are sent out of ServiceM8 are stored in the diary and are tagged as emails. They are using the inbox to do this. What they want me to do is retrieve the emails as shown in the diary, and if possible write emails from their system into to the diary. This would bypass any SMTP/IMAP/POP functionality. By the time I am doing this, it has already been sent, or received. I just need to get text into, or out of, the diary, and have it marked as email in the diary. So, what am I missing? I fear it might be really simple! How do I read an email from, or post an email to, the diary? TIA Ken Moorhead

When a proposal is accepted the scroll bar for each item is locked out, therfor you can not scoll down to see all the items that are accepted. This is a pretty big oversight

I can't see any option for a "start time" or "duration" anywhere on the lists. I'm looking to export new jobs with their booked time (start time) and their duration. But the only field I can see available is the "job is scheduled until stamp". Which doesn't indicate the bookings duration or start time. If you know a way then please let me know :-)