Discussions

Updating Badges on a Job via the API

Hey All,

Technician Name from Sm8 to Zoho CRM

Hi we have an account where we have an API that works between zoho CRM and ServiceM8 and we have a 2 way synch of data. We have one tasks that updates the CRM with jobs completed based on job number and it also updates the technician who completed the job, this used to work however the technician name is no longer updating in the CRM can you please look into this as the developer believes this issue is on your end?

Posted by Renee Horsnell over 4 years ago

Duplicate job response.

Hi, I have set up webhook to get the JOb data. whenever I create a job in my serviceM8 account. It will give me the job data and then I use it further to add in some other platform.
But I am facing some issue. when I create a new job I got a duplicate response. For the same job I have got two responses :
Here is an example:-

Posted by Shekhar almost 5 years ago

How do I find UUID's equivalent values

Is there a way to retrieve the equivalent value of UUID's of badges, companies, categories, and job queues? I already found the equivalent values of staff users manually as they aren't too many. I am working on excel reports and want to show the original values instead of the UUID's.

Posted by Ed Cadorniga almost 5 years ago

Add-on manifest that appears both 'online' and 'app'

Hi,

Posted by Josiah Pham almost 5 years ago

Access custom fields API

I can happily read and write using the standard ServiceM8 API but when I try to simply list all custom fields using the API (https://api.servicem8.com/custom_fields_1.0), I am told I am not authorised.

Posted by Richard Peacock almost 5 years ago

Design Template Field for Allocated StaffMember

We want ServiceM8 to give us the ability to insert a field for "allocatedstaffmember" in custom template designs. In our environment and workflow process, the last person checking into a job or marking it as complete is not always the staff member that the job was scheduled to. Thoughts about developing?

Posted by Nicole Hore almost 5 years ago

Invoice Sync with MYOB ARL Premier 2019.4 failing - is this because I use locations for inventory in MYOB?

Hi there,

Posted by Ryan Johnston almost 5 years ago

How can I join email to job via APIs

I create Jobs using APIs. And also send emails using API related to jobs. I need to know is there a way to connect that email to relevant Job? because currently there is no relation between Job and Email.

Posted by Dasun Dissanayake almost 5 years ago

Lambda/Serverless not supported for Menu Items in the App? (Docs says it should work)

It looks like Menu Items for Lambda events are not supported in the App? It works fine for the website version.

Posted by Craig Foley almost 5 years ago