Discussions

Do we have an option to track the source of the online booking customer,
When we land the customer on our website and customer sends enquiry online through servicem8 booking forms which we have set up on our website
Instead of directly landing customers to service m8 booking forms.

Can an API be used to allow Square POS system to migrate with Servicem8 customer database?

I'm trying to do a GET as documented here:

What is the turn around time for API Conx Privilege that can servicem8 give to us?

Hi, I was just wondering if you could help provide some information about ServiceM8 and functionality of your system.

What is the "task_details" in the task table/endpoint used for? Is this a legacy field?

We have an account with you and want to do some activities, We e-mail and submit tickets a couple of time but never get a valid response, so I would like to get this done if you providing such kind of permissions, my comment is below:

Hi ServiceM8,
I have a phone system and when an operator answers a call, I would like to open a pop up with two buttons - 1st button creates a job with the data from the phone system and the second button to open the client information(if there is a client associated with this phone number or open the Create Client wizard with the data from the phone system).
At the moment, using the ServiceM8 API, I can check if a client exists with this phone number and get its data. Also I can create a job and a client. But I am not able to create this popup asynchronously(when the call is answered). Can you please help me with that?
Thanks in advance for the info.

What support channels are offered by ServiceM8?

We currently a ServieM8 customer and in the process of developing API integration from 3rd part product into ServiceM8.