Discussions

Hi, just wondering if we can query the Client Sites data via API GET request? I wasn't able to immediately able to find the answer in the developer section. Client Sites is an add-on: https://support.servicem8.com/hc/en-us/articles/202023544-Client-Sites-Overview Any help much appreciated, cheers.

Can you customise or create a new badge

I'm getting errors when loading images in a browser or performing GET requests from Python's requests library to ServiceM8's CDN servers, for photos links in emails. The image still loads, but page continues 'loading' until there is a timeout error after 30secs. Below is an example error. GET https://no-cookies-cdn.servicem8.com/view_branded_image?&s_vendor=84f4765e-31b7-4af3-b010-e4d0e5db3dcb&s_image=cb15d26f-8319-4e4e-8ece-e91da20faf8a&s_auth=be6c68c92470fcc0eeacb32e2d9598a1 net::ERR_HTTP2_PROTOCOL_ERROR 200

Can you use service m8 like a database. Example we would like to send a yearly/annual service reminder to all our customers who had a hot water system installed and the install is approaching the 12 month date. 1. Can you access all the Hot Water Installations clients in Service m8? The same would apply for other Services provided like annual Air Conditioning service & so much more. 2. Does Service m8 give you access to save/export your client information for safe keeping/storing? 3. Does Service m8 provide free training? Warm regards Kim sheen

Hi Guys, We are finding that the following webhooks aren't coming through from ServiceM8 on customer updates: 1. manage_customers 2. read_customer_contacts 3. manage_customer_contacts They are still working okay for us with adding new customers. Has something changed to cause this? Thanks, David

Hi I am working on servicem8 "query" API method Example (find all Completed jobs): syncModule.query(‘Job’).where(‘status’).equ als(‘Completed’); but its not working anymore. Anybody help me to sort out this problem? Thanks

Service M8 gave me this code to add to my website so that customers can give their feedback from the website, i have tried severally and its not working. i need your reply asap. this was the code given to me. Share feedback on your website automatically To automatically show feedback on your website, copy and paste the following HTML into your website. You may need to speak to your web design or IT guru for assistance. <div class="servicem8-feedback">Feedback by <a href='//servicem8.com/'>ServiceM8</a></div> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://platform.servicem8.com/widgets/customer-feedback/0236092f-aa60-4ae4-b6c4-1b7f4199e90b/widget.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","servicem8-wjs");</script>

Hi, we use Zapier to notify our other systems when a new job in Service M8 has been created. This works well for manually created jobs, but does not seem to work for jobs created by the recurring jobs schedule. Should the API fire a 'new job created' to Zapier when a recurring job is created? If it doesn't are there any plans to have this? thanks -Richard

I'm in the process of creating some custom add ons. I'm trying to test them but they are not connecting to my account. They are listing in my add-on list and there is a button offering to connect but when I activate it, the button does not change. I did have one custom add on activated, but I had since de-activated it to update some of the details. When I did this, it did not de-activate straight away and now I can not connect the add on again. Has the process for custom add-ons changed?

Good Day, The API does not prompt for credentials when I run my Web Application. These are the things I tried: • Clear cache and browser history. • Clear saved passwords. The error states Authorization Required. Regards