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3rd party API access

I've been playing about with the Rest API during the past few days with the intention of writing some addons/external integrations to ServiceM8. My understanding so far is that it is not possible to use the API unless you have a ServiceM8 account, because, without it, you cannot go though the authorization process to get tokens. Fine, but what if I want to provide my external integration to a customer who does not have an account? This must be possible, as it is my understanding that the old Customer Portal add-on, for example, did precisely that. The only way I can think of doing it is to essentially give the customer an access and refresh token which i have generated. Is that what is required?

Simple Inquiry Form

How do you change the text entry for the simple inquiry form in the first part 'contact information?'

Trying to get job costs

Hey guys,

Attachment Created via API not automatically visible on right side of Job window

Hi Everyone, we have created a small addin for internal usage which created purchase order document and we use the attachment API to link it with the job. Around a month back, the attachments used to update on right side of job window by itself. But lately, we are only able to see the attachments once a user manually adds a note/attachment via the service m8 application.

Private Auth Credentials

Hi,
I have created a form on my react.js web application and i am trying to push new job form submissions straight to my servicem8 account. I am using private auth being my username and password. I have created a seperate staff account for this but it says authorisation failed?

Attachments Uploaded via API Not Displaying Until Manual Update

Dear ServiceM8 Support Team,

Adding SDK Functions to Dispatch Board

Hello,

SQL

Does ServiceM8 integrate with a SQL back end database?

Database backup stalling

We have been trying to perform a database backup for over 6 weeks without success. The backup stalls at approx 30% completion despite the user, machine, wifi location and several back and forth with SM8 tech support. Please escalate the urgency of this request for us.