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API for pushing jobs from Hubspot to Specific job templates

Hi guys
I have a client who is currently linking HUBspot to Sm8 via API’s etc.
We are wanting Hubspot to be able to send the job to a SPECIFIC JOB TEMPLATE.
Is this possible? I suppose we need to know if there is a particular API at the Job Template stage.
They can currently link categories etc, but that is already within the job itself..
We need them to be able to have say a drop down box in hubspot that chooses the job template already set up in Sm8
Please reply and / or call me for further information.

ANSWERED

Refresh accessToken for Severless/ Simple Function add-on

Hey ServiceM8 Developer support - I am developing Serverless/ Simple Function add-ons. One of the add-ons is a utility that a user may want to keep open either as a modal or launched from the add-on menu in a dedicated full window. The add-on works, but after 15 minutes (900 seconds) the short-lived accessToken provided by the ServiceM8 Secure Token Service expires.

ANSWERED

API - access to AWS Lambda function

Hi - we are presently developing an integration in our ServiceM8 instance (login: help@workm8.co.nz). However we cannot seem to select AWS Lambda from the addon type like we can in our other instance (waiheke movers & frieght). Can you please render assistance?

ANSWERED

created_by_staff_uuid

Job 648 in account NSWtest@fujitsugeneral.com.au
When I fetch this job the created_by_staff_uuid Value comes back as being set to “ecd1b563-6fc2-415e-88b0-d1167f16f17b" Against the expectation that it should be “e9915a23-5cc9-4800-a62d-688408832a4b" (for the user “nswtest@fujitsugeneral.com.au”).
When I fetch the user for ecd1b563-6fc2-415e-88b0-d1167f16f17b To see by whom the job was created it returns “Register Webhook”.
That user is not a user we have a logon for. So that’s weird!

ANSWERED

End point for quote accepted turning into work order

Hi,

Times to be transferred to Bamboo HR directly

Hello,

Job update via api not displaying

I am working on an integration and I am having trouble with the very end of the integration.
After sending the update, if I pull up the record
https://api.servicem8.com/api_1.0/job/{uuid}.json, the fields reflect the data that I sent in the update, however, if I open the job in Service M8, the new values are not displayed the old values are.
The fields include 3 custom drop down fields, the dropdown status field, as well as the job description text field. The only evidence that something happened is that there is a green C with job completed status (because I sent the status= Completed), and a note.

ANSWERED

SMS via API not always delivered

When testing sending SMS via the API, not all SMS are sent/received. Of about 6 tests, I received 2. It seems to happen even when nothing about the request is changed.

DAILY ISSUES WITH LOGGIN IN!!!!!

EACH DAY, WE ARE UNABLE TO LOG IN FOR UPTO HOURS AT A TIME.
THIS SITUATION IS NOT ACCEPTABLE AND COSTING OUR BUSINESS MONEY!!
THIS NEEDS TO BE RESOLVED NOW!!!!!!
PLEASE CONTACT US ASAP!!!!!
PLEASE ALSO ADVISE THE NOTICE PERIOD, AS WE ARE CURRENTLY LOOKING AT ALTERNATIVE SOFTWARE SOLUTIONS.

ANSWERED

Image from Asset

Hi there, I'm trying to get the thumbnail image from a single asset. Is that possible?