Discussions

Ask a Question

Company end point race condition

It looks like if multiple create requests are made to the company create endpoint at the same time with the same name property set both can(incorrectly) succeed.

ANSWERED

"Unable to determine account code for configured clearing account"

"ServiceM8 is currently unable to create bills and transfers in Xero because of the following error - Unable to determine Account Code for configured clearing account."

Job Templates fetch from API

Hi,

Create New Activty Endpoint

Is there a list available for what the field activity_was_scheduled can be set to. I'm wondering if it is possible to use this endpoint to create schedule a message to be sent to the customer.

Asset Issues

Is it possible to query reported asset issues with an API endpoint?

Available Job Appointment ENdpoint

I have checked your API reference but finding it difficult to locate the endpoint to get the available appointment times/dates

Custom Fields need DEFAULT value

In general, database fields frequently need default values.
In particular for Custom Fields in ServiceM8 on a Company object, since the custom fields do not even appear for data entry when a new client is added (as tested today 8 Aug 2018), custom fields especially need a default value. There is currently no way to specify that through the API.

Custom App Commission

Good Afternoon,
We are looking to have a custom App developed for ServiceM8 that would work somewhat similar to the currently available "ServiceM8 Networking" app.
We currently utilize a Subcontractor company to complete some of our works. As they send out their own team, and utilize ServiceM8 for their internal team scheduling, we would be looking at having the functionality of ServiceM8 Networking, but to also have it able to much easier share completed forms, and any updates to the job that happen /after/ the networking has been done.
At current, we often have two team members go to a job - for example one team may be the roof team that goes on Monday-Wednesday to complete roofworks, then the electricians as our subcontractors would then go on the Wednesday-Thursday - at current, if our roof team puts any pictures or details on our ServiceM8 - we cannot then share that easily through Networking to our electricians subcontractors without manually doing it as a message - we would be wanting this to be automatic.

Why do Contacts remain active when linked Company has been deleted?

I just had a look at the list of Contacts stored under my development account. There are many (more than a dozen) Contacts listed, with active = 1 and is_primary_contact = 1.

ANSWERED

Error Packaging Function. Please try again or contact support for assistance.

Hi,