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Retrieve attachment request returns "Request Entity Too Large" with no further details

I am trying to download copies of particular form responses using webhooks by Zapier. The GET request is sent to https://api.servicem8.com/api_1.0/Attachment/[UUID of the Attachment].json Approximately 50% of the time this works without any errors but the rest of the time i get the error message "The app returned "Request Entity Too Large" with no further details. This usually means we were able to connect to this app or service, but it indicated a problem with what the Zap was asking to do. This could be related to the connected account having a changed password or limited permissions or with necessary values for this step being missing or in the wrong format." I have contacted ServiceM8 Support here http://support.servicem8.com/hc/requests/72609 but they seem unwilling to help find the issue. The response i had from them was "413 error means the URL is too long. So this is what needs to be addressed to have it fixed" but cannot tell me which URL is too long?! Can anybody please help point me in the right direction? Cheers Sam

Removal of the parent_company_uuid?!?

I am noticing the removal of the parent_company_uuid from the Client table fields. Is this in error or are you trying to cripple any future development for ServiceM8?

Email via Job Card

I have seen some info online re emailing via the job card from the API but was unable to achieve the result I needed. Is there a way to email via the API and have these emails associated with the job card? I'm assuming it should be a possibility as all email records have an ID. Looking forward to some guidance on this.

Job Queue History in Job Diary

When adding a Job to a Job Queue via the ServiceM8 UI this action is recorded in the Job Diary. I am not seeing this action take place when completing the same action via the API. Is something being missed?

Error: GET requests to ServiceM8 CDN servers.

I'm getting errors when loading images in a browser or performing GET requests from Python's requests library to ServiceM8's CDN servers, for photos links in emails. The image still loads, but page continues 'loading' until there is a timeout error after 30secs. Below is an example error. GET https://no-cookies-cdn.servicem8.com/view_branded_image?&s_vendor=84f4765e-31b7-4af3-b010-e4d0e5db3dcb&s_image=cb15d26f-8319-4e4e-8ece-e91da20faf8a&s_auth=be6c68c92470fcc0eeacb32e2d9598a1 net::ERR_HTTP2_PROTOCOL_ERROR 200
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Deleted Webhooks

Hi SM8 - a staff member was attempting to update a webhook subscription today but inadvertently deleted all webhook subscriptions for the account. Is there a way that SM8 can revert our account to the subscriptions from 24hrs ago?
ANSWERED

Can you add live link to invoice template

Hi I created my invoice template in word and created a hyperlink to a webpage. When it created the invoice though the hyperlink doesnt work. Is there any way to get a hyperlink on the invoices?

API setup

Hello, I wish to develop an API for posting all required data generated by the company I work for to an external SQL database. Writing the software to do so is not a problem, nor is using the APIs. However, I'm having trouble finding out where I can get hold of OAuth2 authentication details. Can someone please help me out or at least point me in the right direction. Regards, Sean

Integration with Gravity form

Hi, Can we integrate this with Wordpress Gravity form plugin? Please advise. Best Regards, Naveen

Client Sites API

We build integration with ServiceM8 system. After researching your API documentation we have one question. We do not find any information on how we can create, update, delete or find a special client site. So the question is where we can find API descriptions for controlling client sites?