Discussions

Hi Support Team,

I’m trying to move attachments and notes from an existing job to a new job using the ServiceM8 API. Below is my current approach:

// Fetch attachments
const attachRes = await axios.get(
  `https://api.servicem8.com/api_1.0/attachment.json?$filter=job_uuid eq '${jobUuid}'`,
  { headers: authHeaders() }
);

// Filter photos
const photos = attachRes.data.filter(att => att.mime_type?.startsWith("image/"));

// Copy photos to new job
for (const photo of photos) {
  const fileBuffer = await axios.get(photo.url, { responseType: "arraybuffer" });

  const formData = new FormData();
  formData.append("job_uuid", newJobUuid);
  formData.append("file", fileBuffer.data, { filename: photo.filename || "photo.jpg" });

  await axios.post(
    "https://api.servicem8.com/api_1.0/attachment.json",
    formData,
    {
      headers: {
        ...authHeaders(true),
        ...formData.getHeaders(),
      },
    }
  );
}

// Fetch notes
const notesRes = await axios.get(
  `https://api.servicem8.com/api_1.0/jobcomment.json?$filter=job_uuid eq '${jobUuid}'`,
  { headers: authHeaders() }
);

// Copy notes by keyword
const selectedNotes = notesRes.data.filter(note =>
  NOTE_KEYWORDS.some(keyword => note.text.includes(keyword))
);

for (const note of selectedNotes) {
  await axios.post(
    `https://api.servicem8.com/api_1.0/jobcomment.json`,
    {
      job_uuid: newJobUuid,
      text: note.text,
    },
    { headers: authHeaders() }
  );
}

When I run this, I get the following error:

Error: {  
  errorCode: 400,  
  message: 'jobcomment is not an authorised object type',  
  documentation: 'Please refer to <https://developer.servicem8.com/llms.txt> for developer documentation.'  
}

It looks like jobcomment is not an allowed object type, but I couldn’t find clear documentation on the correct way to transfer notes/comments between jobs.

Questions:

1. Is there a supported way to move attachments from one job to another using the API?
2. What is the correct object type or endpoint to use for job notes (jobcomment)?
3. Is there an official process or recommended approach for linking/duplicating job data (attachments + notes) into a new job?

Thank you for your guidance!