Discussions
Attachments Uploaded via API Not Displaying Until Manual Update
10 days ago by khushboo
Dear ServiceM8 Support Team,
I am experiencing an issue with attachments uploaded to job records via the API. Previously, these attachments would appear in the attachment section within approximately 15 seconds. However, for the past month, the attachments do not display until a new note or file is manually added to the attachment section.
I have reviewed the API implementation and ensured that it aligns with the guidelines provided in the ServiceM8 Developer Documentation. Despite this, the issue persists.
Could you please assist in identifying the cause of this delay and provide guidance on how to resolve it?