Discussions

Hi there,

we are using the "Phone Call" add-on and want to analyse the audio recordings via a 3rd party software.

Is there an API endpoint I can download the audio recordings? I can get a list of recordings via https://api.servicem8.com/api_1.0/phonecall.json, but I can't see a way to get to the actual audio file.

Any input on how to get to this audio file or to a roadmap on when this will be available would be very helpful.

There've been 2 questions regarding API access for the SM8 Phone Call in the past in this forum, but there was no answer at all. This really leaves 3rd party developer out in the cold, especially because the official support for paying customers is not helpful either and just mentions to ask the question here.

So an answer would be greatly appreciated!

Thanks for your hard work on the API!

Best,

Martin