Discussions

A year ago another user asked a question about Screen Pop which was never answered.

I have the same need.

We are a Melbourne based developer who build integrations for Telstra. When a customer calls, we can extract their phone number and push it to any CRM type solution such as Salesforce, Zoho, Dynamics, etc.

We normally append the phone number to a customer info URL and complete the lookup. However, ServiceM8 does not show the url per customer.

Do you have any way that we can achieve this? Your API documentation makes no reference to anything like this.

We could also send a restFul payload containing the phone number if you had some way to handle it.

I believe this would be a great benefit to the solution.