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TROUBLE LOADING THE SCHEDULE

I am experiencing problems with the schedule, it appears to be not showing some scheduled items, I have a script from a chat with the support team (i can send if needed), and it was suggested that the amount of "active jobs" may be making it hard for the system to load.

I have cleaned up as much as possible but as we have 8 franchises there are a lot of new jobs being created to those that are being completed/unsuccessful.

It has eased slightly but appears to still be happening.

My concern is can SM8 support our capacity? or is there something else happening?