Discussions
automate job creation
Is there a way to change the "created_by_staff_uuid" for a job created through Integromat integration or make the integration create the job based on the staff uuid of the operator that took the call?
We are trying to automate job creation using Integromat based on incoming call details in our phone system.
the phone system is able to send the customer number as well as the agent email address which I was able to get the staff uuid for each operator based on it
Now when I try to use that staff uuid to create a new job it makes the job but still makes it under the integromat uuid when using Integromat or my own uuid when using the service m8 test API
is there a way around that as we need it done as soon as possible as we have a new wave of operators starting this week and we want to have the integration ready to automate new job creation based on phone calls.
It is essential that the jobs get created under the staff uuid of the operator as it affects their stats and commissions.